Frequently Asked Questions
Everything you need to know about your Sania Maskatiya experience.
Do you offer international shipping?
Yes, we offer worldwide shipping. Delivery times vary by location, but most international orders are delivered within 7 to 14 business days via our trusted courier partners.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your shipment's progress.
What is your return and exchange policy?
We accept exchanges for items in their original, unused condition within 14 days of delivery. Please note that custom-made or altered pieces are final sale and cannot be returned or exchanged.
Are the colors of the outfits accurate on the website?
We make every effort to display the colors of our products as accurately as possible. However, due to photographic lighting and different screen resolutions, slight variations may occur.
Can I request custom measurements for my order?
Yes, we provide a 'Custom Size' option for many of our designs. You can provide your specific measurements during the checkout process or contact our styling team for assistance.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as bank transfers and PayPal for international transactions.